Conceptual Debt and Crossing the Chasm

Buzz Pierce spoke about improving team cultures

• Don’t set sail without a map (show what, how, and who is responsible) – it helps to show people struggle (internal pathways/waveline)
• Do you want to be a vitamin or a painkiller?
• Behaviour traits can be moved to JTBD and allow for co-creating genomes
• Use accountability ladder – accountable people are influential people
• Coaching graph – understand where you are
  • – craft (plateaus) then
  • invention, and finally
  • influence (Stratechery)
• Know quant e.g. set up internal open source; viral co-efficient; query data; pirate metrics; train your team on experiment writing